Frequently Asked Questions
Everything you need to know about your Hope Rings experience.
What materials are Hope Rings made from?
Our rings are crafted from high-quality, ethically sourced materials including 925 sterling silver, 14k gold plating, and premium grade cubic zirconia or lab-grown gemstones.
How do I determine my correct ring size?
We provide a comprehensive size guide on each product page. You can measure your finger using a piece of string or a strip of paper, then compare the inner circumference to our standardized size chart.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If your ring doesn't fit or meet your expectations, you can return it in its original packaging for a full refund or exchange.
Do you offer a warranty on your jewelry?
Yes, every Hope Ring comes with a 12-month limited warranty that covers manufacturing defects. This does not cover normal wear and tear, accidental damage, or loss.
How should I care for my jewelry to prevent tarnishing?
To maintain the brilliance of your ring, avoid contact with harsh chemicals, perfumes, and lotions. Store your jewelry in a cool, dry place and clean it gently with a soft microfiber cloth.